Cookie & Privacy Policy

1. Information We Collect

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1.1 Personal Information You Provide

When you become a member or use our services, we may collect:

• Contact Information: Name, email address, phone number, mailing address

• Account Information: Username, password, membership preferences

• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)

• Profile Information: Profile photo, bio, interests, and other information you choose to share

• Communications: Messages, posts, comments, and other content you submit through our platform

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1.2 Information Collected Automatically

We automatically collect certain information when you use our website:

• Device Information: IP address, browser type, operating system, device identifiers

• Usage Information: Pages viewed, time spent on pages, links clicked, membership activity

• Location Information: General geographic location based on IP address

• Cookies and Similar Technologies: See our Cookie Policy section below

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2. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website. A cookie is a small text file stored on your device that helps us recognize you and remember your preferences.

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2.1 Types of Cookies We Use

Essential Cookies
Purpose: Required for website functionality, security, and member login. These cannot be disabled.
Duration: Session/Persistent

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Performance Cookies
Purpose: Help us understand how members use our site through analytics (e.g., Google Analytics).
Duration: Up to 2 years

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Functional Cookies
Purpose: Remember your preferences and provide personalized features.
Duration: Up to 1 year

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Marketing Cookies
Purpose: Track your activity to deliver relevant advertisements and measure campaign effectiveness.
Duration: Up to 1 year

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2.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies

• Block third-party cookies

• Block all cookies

• Receive notifications when cookies are set

Please note that blocking essential cookies may affect website functionality and your ability to access member features.

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3. How We Use Your Information

We use your personal information for the following purposes:

• Membership Services: To provide, maintain, and improve our membership platform and services

• Communication: To send you membership updates, newsletters, event notifications, and respond to your inquiries

• Personalization: To customize your experience and provide relevant content

• Payment Processing: To process membership fees and transactions

• Security: To protect against fraud, unauthorized access, and maintain platform security

• Analytics: To understand how members use our services and improve functionality

• Legal Compliance: To comply with legal obligations and enforce our terms of service

• Marketing: To send promotional materials about our services (with your consent where required)

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4. How We Share Your Information

We do not sell your personal information. We may share your information with:

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4.1 Service Providers

Third-party vendors who help us operate our website and provide services, including:

• Payment processors

• Email service providers

• Web hosting providers

• Analytics services

• Customer support tools

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4.2 Other Members

Profile information you choose to make public will be visible to other members of the community.

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4.3 Legal Requirements

We may disclose information when required by law, to protect our rights, or in response to legal process.

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4.4 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

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5. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

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5.1 Right to Know

You have the right to request information about:

• Categories of personal information we collect

• Categories of sources from which we collect personal information

• Our business purposes for collecting personal information

• Categories of third parties with whom we share personal information

• Specific pieces of personal information we have collected about you

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5.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., to complete transactions, comply with legal obligations).

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5.3 Right to Correct

You have the right to request correction of inaccurate personal information we maintain about you.

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5.4 Right to Opt-Out

You have the right to opt-out of:

• The sale of your personal information (we do not sell personal information)

• Sharing for cross-context behavioral advertising

• Automated decision-making and profiling

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5.5 Right to Limit Use of Sensitive Personal Information

You have the right to limit our use of sensitive personal information to what is necessary to provide our services.

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5.6 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

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5.7 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will verify your identity before processing your request and respond within 45 days.

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6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our membership services

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

When your membership ends or you request deletion, we will delete or anonymize your information, except where we must retain it for legal purposes.

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7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest

• Secure authentication and access controls

• Regular security assessments

• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

 

10. Changes to This Policy

We may update this Cookie and Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website

• Updating the "Last Updated" date

• Sending you an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

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11. Contact Us

If you have questions about this Cookie and Privacy Policy or wish to exercise your privacy rights, please contact us:

Mahogany Mamas

For California Privacy Rights Requests:
Email: hello@mahoganymamas.com
Subject Line: "California Privacy Rights Request"